How To Use This Site
Technical Questions

Which browser should I use?

Netscape Icon Internet Explorer Icon This site will function with any browser, but will be best with Internet Explorer 5.0 or above, Netscape Navigator 6.0 or above, or Safari 1.1 or above. Some features, such as videos, work best with newer versions.

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What is a PDF and Adobe Acrobat Reader?

PDF Logo Adobe® Acrobat® Reader® is free software that lets you view and print Adobe Portable Document Format (PDF) files. PDF is a universal file format that preserves all the fonts, formatting, graphics, and color of any source document, regardless of the application and platform used to create it. You can download Adobe Acrobat Reader from Adobe's Web site.

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How do I use the videos and Multimedia Features?

Video Icon To view the videos, you need a media player. If you have a new computer, your machine probably came with a media player installed. If you don't have one installed, however, you can download a media player for free. Several videos on this site are available in three formats: Windows Media Player, QuickTime, and RealPlayer. Some are only available in QuickTime. If you want to see them, you'll need to install QuickTime even if you already have another media player.

Click one of the links below to download the media player file you want.

Some Tips on Playing Videos:

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What is Section 508 about and how does it affect my use of the site?

508 Icon Section 508 requires that when Federal agencies develop, procure, maintain, or use electronic and information technology, Federal employees with disabilities have comparable access to and use of information and data as Federal employees without disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have comparable access to and use of information and data as the public without disabilities, unless an undue burden would be imposed on the agency.

In addition, other Federal regulations and guidelines (e.g., Section 501 and Section 504 of the Rehabilitation Act) require equal access for individuals with disabilities. Therefore, Federal agencies are required, on request, to provide information and data to individuals with disabilities through an alternative means of access that can be used by the individuals.

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JavaScript

Javascript Icon JavaScript is technology that allows Web pages limited interactivity, such as links that glow when you pass your mouse over them, or interactive quizzes. This site works best with JavaScript enabled and a few features require it. By default, most browsers come with JavaScript turned on. If you do not have JavaScript turned on, follow the instructions below to enable JavaScript for your browser.

Netscape -- How To Enable JavaScript

  1. With the browser open, click on Edit on the toolbar to open the drop-down menu.
  2. Click on Preferences... from the drop-down menu to open the Preferences dialogue.
  3. Click on the Advanced category at the bottom of the left frame of the Preferences dialogue.
  4. Ensure the box next to Enable JavaScript is checked.
  5. Click the OK button at the bottom of the Preferences window to save any changes you may have made.
  6. To ensure the changes take effect, close your browser and reopen it.

Internet Explorer -- How To Enable JavaScript

  1. With the browser open, click on Tools on the toolbar to open the drop-down menu.
  2. Click on Internet Options... from the drop-down menu to open the Internet Options dialogue.
  3. Click on the Security tab at the top of the Internet Options window.
  4. Click on the Internet icon at the top of the Security page.
  5. Click on the Custom Level... button at the bottom of the Security page.
  6. In the Security Settings window that pops up, scroll down near the bottom to the section for Scripting.
  7. Make sure the radio button next to Enable is selected for Active Scripting.
  8. Make sure the radio button next to Enable is selected for Scripting of Java applets.
  9. Click the OK button at the bottom of the Security Settings window to save any changes made.
  10. A warning window will appear asking "Are you sure you want to change the security settings for this zone?" Click the Yes button to close this warning and update the values.
  11. When the Internet Options window is redisplayed, click on the Trusted Sites icon at the top of the Security page and then repeat Steps 5 through 10 to enable scripting for trusted sites.
  12. Click the OK button at the bottom of the Internet Options window to close that window.
  13. To ensure the changes take effect, close your browser and reopen it.

AOL -- How To Enable JavaScript

  1. With the AOL browser open, click on the Settings tab at the top of the browser to open the drop-down menu.
  2. From the drop-down menu, choose Preferences to display the preferences window.
  3. From the Preferences window, click the Internet Properties (www): link to display the Internet properties.
  4. Continue with Steps 3 through 13 of the instructions for Internet Explorer.

Generic Browser -- How To Enable JavaScript

These instructions cover Windows 98 Second edition, and describe a general way of updating the Internet options used by Internet Explorer, AOL, and other browsers.

  1. Click the Start button in the Windows Task Bar to open the Start Menu.
  2. From the Start Menu, choose Settings and then click on Control Panel.
  3. From the Control Panel, double-click the Internet Options icon.
  4. Continue with Steps 3 through 13 of the instructions for Internet Explorer.

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Cookies

Cookies Icon Cookies are very small files that your browser picks up at many Web sites and stores on your hard drive. Cookies are used to track your progress on the quizzes to award CEUs.

You can configure your Web browser so you won't see a dialog box before accepting cookies if you are using Netscape 3.0 or above, or Internet Explorer 3.0 or above.

Netscape Navigator -- How To Enable Cookies

In Version 4.0, go to the Edit menu and select Preferences. In the left menu pane, click Advanced. On the right pane, find the section titled Cookies and check the option labeled "Accept All Cookies". You may also choose to click "Warn Me Before Accepting Cookies". Click OK.

In Version 3.0, go to the Options menu and select Network Preferences. Then select the Protocols tab. Locate the section titled "Show an Alert Before" and uncheck the box labeled "Accepting a Cookie". Click OK.

Internet Explorer (Windows) -- How To Enable Cookies

In Version 4.0 and above, go to the View menu and select Internet Options. Click the Advanced tab. Scroll down the list and find the Cookies section. Check the option next to the Yellow Yield Sign labeled Always accept cookies. (This is a little past halfway down the options list.) Click OK.

In version 3.0, go to the View menu and click on Options. Select the Advanced tab. In the Warnings section, check the box labeled "Always Accept Cookies".

Internet Explorer (Macintosh) -- How To Enable Cookies

In Version 3.0 and above, go to the Edit menu and select Preferences. In the left menu pane, click on Cookies (you may have to click the small arrow next to Receiving Files to see the Cookies option). On the right, find the pull-down menu labeled When Receiving Cookies and select "Ask for Each Cookie". Click OK.

Firewalls

You may be behind a firewall that doesn't allow you to receive cookies. This is sometimes the case for users connecting from a business intranet that limits cookie acceptance for security reasons. To check if this is a factor, contact your System Administrator.

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If you have any other questions, please Contact Us.